Delivery Policy

How long does it take to deliver?

We usually dispatch orders within 6 business days. We send all parcels via reliable cash on delivery courier service. So you can expect to receive your attire within 6 days at your doorstep!

Can you deliver urgent orders within 48 hours?

If you live in Karachi, delivery team certainly have the ability to dispatch your suit within 48 hours. Extra charges are taken for urgent deliveries for sure.

For cities outside Karachi, we can dispatch an urgent custom suit within 3 days.

Do you offer home deliveries to all countries?

We accept and ship orders to all countries except for Russia, Brazil, Israel, OFAC and sanctioned countries.
All our shipments are carried out through express deliveries including DHL, FedEx, TNT, etc.
Local shipments are entertained by M&P.

I haven’t receive my item,what should I do?

If in case your estimated delivery date has already passed and you haven’t received your item, feel free to contact our customer service agent at this number: +92-336-2818194.

What do I do if I recieve wrong product in my parcel?

Although the chances of such a mistake is near negligible but as humans we are all bound to mistakes.

If in case what you received is not what you ordered or someone else’s order was sent at your address, please don’t panic and…. call us immediately at +92-336-2818194.

We will not only resolve your issue by re-sending the correct item back at your address but we will also attach a surprise gift inside the parcel as a sweet compensation for the inconvenience caused.

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